How do you measure sustainability?

We measure sustainability through a multi-faceted approach:Carbon Footprint: We assess the carbon emissions of our operations, from raw material extraction to product delivery, aiming for carbon neutrality.Water Usage: We monitor our water consumption and aim for maximum efficiency and minimal wastage.Waste Reduction: We track waste generated in our manufacturing processes, striving to minimize it through efficient processes and recycling.Sustainable Supply Chain: We ensure our suppliers follow sustainable practices, and we give preference to those who hold eco-certifications.Product Lifespan: We design our products for durability, reducing the need for frequent replacements and conserving resources in the long run.

What materials you use?

Our commitment to sustainability is reflected in our choice of materials:Recycled Materials: Whenever possible, we use post-consumer recycled materials to reduce our dependence on virgin resources.Biodegradable Materials: We incorporate materials that can naturally degrade, ensuring minimal environmental harm at the end of a product's life.Eco-certified Resources: We use materials like FSC-certified wood, indicating that they come from responsibly managed forests.Non-toxic Components: Our products are free from harmful chemicals, ensuring both environmental and consumer safety.

How to recycle your products?

We're passionate about closing the loop! Here's how to recycle our products:Check Local Guidelines: Before recycling, always check your local recycling program’s guidelines as capabilities vary by region.Dismantle Products: If our products consist of multiple materials, disassemble them to separate recyclable components.Use Our Return Program: For certain products, we offer a return program where you can send them back to us for proper recycling.Drop-off Points: In partnership with recycling agencies, we have drop-off points in select locations where you can leave our products for responsible recycling.

There are several compelling reasons to care about sustainability:Protect Our Planet: Sustainable practices help conserve resources, reduce pollution, and combat climate change, ensuring a healthy planet for future generations.Economic Savings: Sustainable products often have a longer lifespan, leading to savings in the long run.Health and Safety: Sustainable products tend to have fewer toxic components, promoting a healthier living environment.Ethical Responsibility: By supporting sustainable businesses, you contribute to fair labor practices, conservation efforts, and overall positive change in the world.By choosing sustainable products and practices, you play a crucial role in making a lasting positive impact on the world.

Shipping Policy

At URNAM, every style is thoughtfully crafted with care. As most of our pieces are made to order, shipping timelines reflect the time required to create each piece with precision and attention to detail.

Domestic Shipping (India)

Shipping Charges

Complimentary shipping on all prepaid orders
Cash on Delivery (COD):
An additional charge of ₹350, payable in advance
Priority Shipping: Available for domestic orders at an additional charge of ₹350. Please contact us via WhatsApp or email for details.

Order Processing & Dispatch

All domestic orders are made to order
Orders are typically dispatched within 8–9 business days from the date of order confirmation
In rare instances, processing may take slightly longer; customers will be proactively informed via WhatsApp or email

Delivery & Tracking

Once your order is dispatched, you will receive a shipping confirmation email with a tracking link
Delivery timelines may vary based on location and courier partner

International Shipping

Shipping Charges

Flat international shipping fee: ₹1,000
(approximately USD 11, subject to currency fluctuations)
Free shipping on international orders above ₹40,000
Priority Shipping: Available at an additional charge; please contact us for details

Note: All international duties, taxes, and import charges are covered by URNAM. There are no additional or hidden charges to be paid by you.

Order Processing & Dispatch

International orders are made to order
Orders are dispatched within 8–9 business days
Any delays beyond this timeframe will be communicated promptly

International Transit Time

Estimated delivery time after dispatch: 7–8 business days
Delivery timelines may vary depending on destination country, customs clearance, and courier operations

Tracking

Once shipped, you will receive an email with your tracking details
Tracking can be accessed directly via our courier partner’s website

Important Notes

Delivery timelines are estimates and may vary due to factors beyond our control
Priority shipping is subject to availability
Free shipping applies only to international orders above ₹40,000
For any shipping-related queries, please contact us at:
📧 care@urnam.com | 📱 +91 98214 12244

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Shipping Policy

Domestic Shipping (India)

Shipping Charges

Order Processing & Dispatch

Delivery & Tracking

International Shipping

Shipping Charges

Order Processing & Dispatch

International Transit Time

Tracking

Important Notes

For a better tomorrow

How do you measure sustainability?

What materials you use?

How to recycle your products?

Why should I care?

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Shipping Policy

Domestic Shipping (India)

Shipping Charges

Order Processing & Dispatch

Delivery & Tracking

International Shipping

Shipping Charges

Order Processing & Dispatch

International Transit Time

Tracking

Important Notes

For a better tomorrow

How do you measure sustainability?

What materials you use?

How to recycle your products?

Why should I care?

Join the URNAM Circle